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10:15
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An operational cyberattack case study: This session will bring together people from housing operations, repairs, compliance, resident communications and leadership to reconstruct a cyber attack. You m …
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This panel will bring together government and senior social housing leaders to explore what is being learned from delivery so far and what needs to happen next. How can landlords build strong, deliver …
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AI has the potential to fundamentally reshape how homes are built, managed and maintained, and how housing services are delivered. This keynote panel will explore where the biggest opportunities for h …
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This session will explore how housing associations and local authorities are building deliverable pipelines, making strategic choices about where and how to invest, working differently with partners a …
11:15
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How can providers combine TSM results with complaints, repairs, contact centre, neighbourhood and other operational data to identify patterns that individual datasets miss? Explore how digital tools, …
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This session will focus on what landlords have learned since Awaab's Law phase 1 came into force and the operational challenges of compliance. Including balancing reactive repairs with long-term preve …
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Explore what it will take to turn investment in warmer, more efficient homes into lasting reductions in fuel poverty. How can housing providers identify and support the households most at risk, target …
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As people’s housing needs and choices change throughout their lives, how can social and affordable housing, Build to Rent and other housing models contribute to meeting demand and increasing supply? T …
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Person-centred fire risk assessments, or PEEPs as they are known in housing have been a statutory requirement for six months. This panel will provide practical insights from Housing providers about th …
12:15
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Many organisations have more dashboards, reports and data than ever before but is it helping? Hear how landlords are sorting through the data to consolidate the information held in different data syst …
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Why overheating is such a significant health risk, particularly in urban and higher-density housing The tension between energy efficiency, airtightness, retrofit programmes and unintended overheating …
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Explore how the changing political landscape and devolution agenda could reshape social and affordable housing. What would greater regional influence over housing, planning and investment mean for cou …
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From new towns and major regeneration schemes to the renewal of existing neighbourhoods, housing providers have a vital role to play in creating places where people and communities can thrive. This se …
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Gaining access remains one of the biggest barriers to compliance work. Hear from the an experienced panel about how they are managing this challenge in thier organisations: Incentives, communication s …
13:15
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Many organisations have more dashboards, reports and data than ever before but is it helping? Hear how landlords are sorting through the data to consolidate the information held in different data syst …
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What does responsible use of housing data look like from the resident perspective? Explore the particular sensitivity of data about people’s homes, heating patterns, repairs, vulnerabilities, safeguar …
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How are housing associations and local authorities adapting to the reality of delivery under Awaab's Law phase 2? This practical panel will explore what implementation looks like on the ground, where …
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As the population ages, the need for a wider range of high-quality, affordable and attractive homes for later life is growing. How can councils, housing associations and the wider living sector plan f …
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Despite legislative reform, many residents still feel unheard. This knowledge sharing panel will focus on: What meaningful resident engagement actually looks like in practice Building transparency and …
14:15
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As providers connect asset systems, IoT sensors, contractor portals, resident data and AI tools, what new operational and cyber risks emerge? Explore supplier access, data flows, system dependencies, …
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What separates a successful heat pump programme from one that creates higher costs, poor performance and frustrated residents? Drawing on lessons from early delivery, this session will explore how lan …
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Housing associations and local authorities need skilled, experienced teams to turn development and regeneration ambitions into successful projects. This practical session will explore how organisation …
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This session will cover the process of moving safety cases from compliance documents to operational management tools. What organisations are learning from early building assessment certificate submiss …
15:15
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A showcase of practical AI applications already being used by repairs, asset management, housing management, customer service and development teams. This session will focus on specific workflows: tria …
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How can landlords ensure solar PV delivers lasting value for both their homes and the people living in them? This session will explore the lessons emerging from large-scale delivery, from building a r …
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Explore how housing providers are breaking down silos between asset management, repairs, housing management and development teams. How can insight from residents and frontline teams shape investment d …
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Delivering high-quality homes while maintaining viability has never been more challenging. This session will explore how thoughtful design, smarter specification and a whole-life approach can help pro …
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How landlords and contractors are adapting to Gateway Two requirements, including practical examples of successful submissions and lessons learned and how the regulator’s approach may evolve over the …
16:00
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How is AI changing the development process? Are providers use demographic, housing need, land, viability, planning, market and operational data to inform pipeline decisions? Explore the evolving role …
16:15
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How can landlords break the cycle of repeat repairs and intervene before problems become more serious and expensive? This session will explore practical approaches to identifying recurring failures ac …
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Why organisations are receiving inconsistent feedback on submissions Common weaknesses and strengths in safety case reports How much evidence is enough — and what’s proportionate? Practical guidance f …
10:15
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This panel will explore how housing providers can align asset, finance and sustainability priorities to make better investment decisions and deliver greater impact for residents. Hear how others are m …
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This panel will take a strategic look at what needs to happen across the housing system to enable sustained delivery at scale. From planning, land and infrastructure to funding, capacity and the diver …
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With councils facing unprecedented pressure from the cost and shortage of temporary accommodation, can development provide part of the answer? Drawing on emerging delivery models, this session will ex …
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A practical session focusing on how other housing providers are managing structural uncertainty in buildings with incomplete historic records. The session will cover: Intrusive surveys, engineering as …
11:15
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This session will explore how to get the best performance, quality and accountability from contractors and supply chains. Hear how others are setting clearer expectations around communication and resi …
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Partnership is easy to talk about, but much harder to sustain when costs rise, markets shift and difficult decisions need to be made. Drawing on a live partnership between the public, housing and priv …
12:15
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The session will explore how the transition to net zero homes is moving from policy ambition to practical delivery. We will highlight the key requirements and combined implications of Truly Affordable …
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The future of our existing homes: Can we make them warmer, healthier and fit for a changing climate?Improving the homes people already live in is one of the biggest long-term challenges facing the housing sector. Providers must tackle poor energy performance, reduce carbon emissions, respond to over …
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What does it take to turn a stalled housing scheme back into a deliverable project? This session will explore the practical interventions that can unlock sites when viability, funding, planning, infra …
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This session explores how stakeholders are working towards establishing a culture of safety, from the civil servants drafting policy through to the smallest housing organisations equipping thier staff …
13:15
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Housing providers are pursuing ambitious goals across new supply, regeneration, housing quality, building safety, repairs and decarbonisation – but trying to do everything at once risks spreading reso …
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The benefits of regeneration extend far beyond the number of new homes delivered, but complex schemes can be difficult to fund and make viable. This session will explore how to build a compelling busi …
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Regional fire services have differing approaches to digital information sharing, secure information boxes, evacuation data, and readiness to receive building safety information electronically. This pr …
14:15
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This session will explore practical ways to reduce repeat visits, failed appointments and recurring problems, from better diagnosis and scheduling to ensuring repairs teams have the right information, …
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What should the social housing sector look like by the end of the next decade – and what needs to change to get there? This session will explore how the roles of housing associations and councils coul …
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How can development decisions better reflect the diverse needs of the people who will live in our homes and places? This session will explore how accessibility and inclusion can be embedded from the e …