Resident engagement: Rebuilding trust through action

24 Nov 2026
Residential Building Safety Theatre

Despite legislative reform, many residents still feel unheard.

This knowledge sharing panel will focus on:

  • What meaningful resident engagement actually looks like in practice
  • Building transparency and trust during remediation and safety works
  • Communicating risk without causing unnecessary fear or confusion
  • How resident voices can shape safer building management strategies
Chairperson
Peter Apps
Peter Apps, Contributing editor - Inside Housing
Speakers
Chantelle John
Chantelle John, Community forum chair - London Fire Brigade
Lysa Nicely
Lysa Nicely, Head of property safety - Hexagon Housing Association