Stuart Payne

Strategy Director

Housing associations and local authorities are looking at what they need to do to enable growth and efficiency — I drive the reason to change, then show you the ROI. At Neo Technology, I help organisations transform the way they manage housing, using Propsys360 and Lintel360.ai to create solutions that make a real difference to service delivery, compliance and resident outcomes. My mission is simple: use global and hybrid expertise to drive best practice and significant cost savings, save you time and money by automating processes, and grow demand for your service by putting residents back in control. I do this by engaging key stakeholders with your mission, streamlining processes, and creating immersive, omni-channel conversations that get your people and your residents on the bus. The numbers speak for themselves: 38% savings, +76% response rates, +100% growth over 5 years, +18% conversion, £6m+ profit impact, 235 hours saved a month, increased employee retention, and a 20% increase in margin.