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  • FREE TO ATTEND FOR ALL HOUSING ASSOCIATIONS, LOCAL AUTHORITIES AND HOUSEBUILDERS

    FREE TO ATTEND FOR ALL HOUSING ASSOCIATIONS, LOCAL AUTHORITIES AND HOUSEBUILDERS

  •  40% OF THE VISITORS IN 2015 HAD BUDGET RESPONSIBILITY OF £500K OR MORE

    40% OF THE VISITORS IN 2015 HAD BUDGET RESPONSIBILITY OF £500K OR MORE

  • OVER HALF OF THE LARGEST DEVELOPING HOUSING ASSOCIATIONS ATTENDED HOMES REPRESENTING 23,000 COMPLETIONS PER ANNUM

    OVER HALF OF THE LARGEST DEVELOPING HOUSING ASSOCIATIONS ATTENDED HOMES REPRESENTING 23,000 COMPLETIONS PER ANNUM

  •  26 LONDON COUNCILS ATTENDED REPRESENTING 350,000 HOMES

    26 LONDON COUNCILS ATTENDED REPRESENTING 350,000 HOMES

Strategic Asset Management

Strategic Asset Management

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10.00
  1. MITIE THEATRE
    45 min

    In the changing environment that the sector is operating in the need for a strategic approach to asset management has been more important than ever. This session will bring together award winner organisations from across the sector to share their approaches to asset management.

    mitie

11.00
  1. MITIE THEATRE
    90 min

    No doubt, social housing is challenging place to be at the moment. The rent reduction has exacerbated financial pressures for social housing providers and this trend looks only to increase with further political and economic uncertainty. In addition, we’re working in a space where housing demand vastly outstrips its supply. Not to mention the social and cultural difficulties within our social housing communities, such as worklessness, lack of skills and training facilities. I could go on.
    We recently got our heads together to try and solve some of these challenges. 
    And so we’re trying something new.
    Through an interactive workshop, which features 3 round tables outlining a range of contracting styles, we invite you to learn more about how we work and what we can offer social housing providers.

    mitie

11.45
  1. MEARS THEATRE
    45 min

    Social Landlords are under increasing pressure to reduce costs and improve operations efficiency while meeting requirements for improved stock EPCs and reduced fuel poverty. Can latest technology help? 
    Tom Lipinski from Q-Bot explains how robots helped to reduce the cost of insulation to the point where it is the most economic energy efficiency upgrade. Can the technology already used by a number of Social Landlords help you deliver your targets more efficiently? Find out by attending the seminar or come to the stand H63 to learn more.

    mears

13.00
  1. MITIE THEATRE
    45 min

    Traditionally the sector has addressed challenges around their repairs service by reviewing systems, improving skills, creating new payment schemes, considering new operating models - the never ending debate between in house delivery and outsourcing - and assessing efficiency. This offers a heady cocktail of improvement activity. However what about tackling the challenge from the other end - what can be done too reduce demand?

    This session will explore both approaches - Kevin McCarthy (executive chairman JHG) will set out the case for improving the service and Steven Johnson (a leading behavioural insight expert) will explore the potential of using insights and nudge theory to reduce tenant demand for repairs.

    mitie

13.15
  1. Seminar theatre 3 sponsored by H+H and Procurement Hub
    45 min

    Is this the future? Colin will set out the Golden Rules for self service, why, how, where and when. Whilst Martin will describe the journey from both a client and contractor perspective to show how staff were entirely removed from the repairs ordering process and why it is all now left to ELHA’s tenants.

    HH

13.45
  1. MEARS THEATRE
    45 min

    The Public Services (Social Value) Act 2012 came into force in January 2013, to drive activities that improve the economic, social and environmental well being of individuals and the communities in which we live and work. This interactive session will demystify Social Value by exploring the key challenges that social housing and service providers face in meeting the requirements of Act. This will include practical approaches to effectively engage with communities and deliver Social Value on the ground and how to easily measure the Social Impact that is created.

    mears

15.00
  1. MITIE THEATRE
    45 min

    Following the launch of ‘Social Value and Procurement: A toolkit for housing providers and contractors’ at the CIH Housing conference in June, this session will look at how the key principles of the toolkit can be applied in practice. The panel, made up of client and contractor representatives from organisations including Wates Living Space, Affinity Sutton, L&Q and AkzoNobel, will explore the challenges faced with integrating social value into the procurement process and provide best practice examples for delegates to take away, reproduce and implement across their own organisations. A must attend session for procurement professionals, Community Investment staff, bid writers, and those charged with social value generation across their businesses. 

    mitie

15.15
  1. Seminar theatre 3 sponsored by H+H and Procurement Hub
    45 min

    A recent HouseMark report on customer satisfaction found tenant complaints rising from 27.6 in every 1,000 social homes in 2013/14, to 33 per every 1,000 homes in 2015/16[1]. This coincides with a period when many social landlords have been cutting back in an effort to become more efficient. You may think a more efficient service unavoidably means customer service takes a hit – but you’d better think again. In this session, Osborne will outline how it has successfully worked with its clients to generate savings, while improving the housing service. For instance, while other landlords have seen their level of complaints rise, the London Borough of Waltham Forest – working in partnership with Osborne – has seen its complaints fall. In 2015/16, there were 22 complaints per 1,000 homes – down a third on the previous year. What’s more, this increase in customer satisfaction has not come at a cost. In fact, separate HouseMark research has shown that Waltham Forest’s housing repairs service is one of the best among its London peers, due to the low cost per property of repairs. This result is not a one-off. Osborne has seen similar performance with other clients, such as Dacorum Borough Council. Here, more effective property investment analysis has allowed more targeted planned maintenance. Void periods are shorter and this is part of the reason why the council has realised £1.1 million in efficiency savings and additional income in the first 18 months of working with Osborne. Doing more with less is not just a cliché. It is a reality. Come to our session to find out more.

    HH

16.00
  1. MITIE THEATRE
    75 min

    Regeneration is hugely important to the future of our cities and communities. It can create economically and environmentally vibrant, sustainable communities that are crucial for our economy in its widest sense. However, Regeneration has a chequered past leading to a lack of enthusiasm or nervousness from local authorities, RPs , contractors and funders alike, quite apart from inherent resentment from residents and communities with longer “local” memories than those trying to give momentum to regeneration where they live. For regeneration to succeed there needs to be buy in from stakeholders, the viability of the scheme needs to be established and there has to be demonstrable community support. It is possible to argue that regeneration should be all about people and engaging with them but this can be a long and challenging process which is potentially at odds with the more defined and shorter term goals of funders. There is “Patient Capital” available from institutions but increasing levels of engagement are viewed as adding to levels of risk by investors who want their capital to be working for them. Our latest Wednesday Club seminar will be of interest to stakeholders from right across the Affordable Housing sector and beyond.

    mitie

10.45
  1. MEARS THEATRE
    45 min

    Learning from the CIH Working Together to Rethink Repairs Project and understanding the emerging new rules of good practice in repairs and maintenance.

    mears

12.15
  1. Seminar theatre 3 sponsored by H+H and Procurement Hub
    45 min

    The panel will invite delegates to participate in a discussion around the ever growing need to manage our assets more efficiently. It is only by managing accurate data more effectively that will enable better investment/disposal decisions to be made on the assets for which we are responsible. As the effects of Brexit roll out, rents will become further squeezed and reducing operating costs will become the biggest challenge facing the sector. Spending on the assets is by far the biggest budgetary commitment for housing organisations, in an area where technology has a major part to play in reducing costs. The panel will lead a short introduction to the discussion setting out their approaches to this challenge which it is anticipated will stimulate an informative debate.

    HH

12.45
  1. MEARS THEATRE
    45 min

    How do you design leasehold services?

    How does your organisation need to structure itself for this and how do you manage this?

    mears

14.00
  1. 45 min

    Increasing diversification, housing market exposure, mergers & very large providers, asset management freedoms, value for money, structure, availability and pricing of financing, Brexit.

    mitie

14.45
  1. 45 min

    The session will look at different examples of where tenants views do and do not appear to matter in housing policies and practices today.

    mears

Homes Preview 2016

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HOMES 2016 IN PICTURES

in pictures

Testimonials

  • "I really enjoyed the Homes 2015 conference and in particular finding out from others what they are doing to support women wanting careers in construction. In November I would like to see whether the government is prepared to invest in new affordable rented housing post-2018 as well as housing for sale"
    Jez Lester
    Assistant Chief Executive (Asset Management) at Incommunites Group (West Yorkshire)
  • "It is the best asset management exhibition and conference by a distance and the subject should be more important."
    John Milner
    Baily Garner

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