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Seminar Date:  
Seminar Room  

26 Nov 2014
11:30 - 12:15
Room 1, Room 2
CIH Repairs Charter Update - how organisations can develop and improve their repairs service
The Repairs Charter - how organisations are using it to help drive forward improvements.
...
Main Speaker(s):  
Joanne Smith TEST
Job title 4
Additional Speaker(s):  
David Moreland TEST
Job title 10
Mark Johnson TEST
Job title 11
12:15 - 13:00
Room 2
Customer choice & the operative's decision - delivering a customer focused repairs service
An innovative way of delivering a customer focused repairs service. How MITIE takes a people...
Additional Speaker(s):  
Paul Woodham TEST
Job title 13
14:15 - 15:00
Room 2
Stock modelling around sustainability
How should landlords assess their stock and what can they do to ensure their decisions...
Additional Speaker(s):  
Bill Taylor TEST
Job title 14
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